CATI Services
Computer Assisted Telephone Interviewing for fast, consistent, and cost-effective data collection by phone.
How Our CATI Works
FMR CATI services help organizations reach respondents quickly through structured telephone interviews. This method is useful for customer satisfaction, awareness tracking, lead validation, short surveys, and studies with respondents spread across different areas.
Our CATI workflow includes call scripts, interviewer briefing, call scheduling, respondent screening, quality monitoring, and clean data preparation. It is a practical option when speed, consistency, and controlled question flow are important.
What You Can Expect
A phone-ready script with screening questions, callback rules, disposition tracking, and clear interviewer instructions.
Supervised calling that checks consistency, respondent eligibility, call outcomes, and completed interview quality.
Fast delivery of verified telephone survey results for tracking, validation, or customer feedback projects.
Benefits for Your Project
Faster respondent contact
CATI is planned to support clearer decisions, cleaner execution, and research outputs that match the purpose of your study.
Consistent interview scripting
CATI is planned to support clearer decisions, cleaner execution, and research outputs that match the purpose of your study.
Lower travel requirement
CATI is planned to support clearer decisions, cleaner execution, and research outputs that match the purpose of your study.
Good for validation surveys
CATI is planned to support clearer decisions, cleaner execution, and research outputs that match the purpose of your study.
Useful for dispersed samples
CATI is planned to support clearer decisions, cleaner execution, and research outputs that match the purpose of your study.
Organized call monitoring
CATI is planned to support clearer decisions, cleaner execution, and research outputs that match the purpose of your study.
Our Practical CATI Approach
Call List Preparation
We organize respondent lists, screening criteria, call attempts, and callback windows before calling starts.
Script Briefing
Interviewers are trained on tone, introductions, consent, skip rules, and how to record answers properly.
Live Call Tracking
Completed calls, refusals, unreachable numbers, and callbacks are tracked to manage productivity.
Validation & Output
Completed interviews are checked and prepared for tabulation or reporting.
Talk to FMR About Your Requirements
Send your target respondents, location coverage, expected sample size, preferred timeline, and research objectives. Our team can recommend the best execution approach for your project.
Contact Us →What We Can Prepare
We can help prepare fieldwork planning, questionnaire review, respondent screening, manpower deployment, data collection, validation, and reporting support based on your project scope.