🎧

CATI Services

Computer Assisted Telephone Interviewing for fast, consistent, and cost-effective data collection by phone.

CATI
Service Overview

How Our CATI Works

FMR CATI services help organizations reach respondents quickly through structured telephone interviews. This method is useful for customer satisfaction, awareness tracking, lead validation, short surveys, and studies with respondents spread across different areas.

Our CATI workflow includes call scripts, interviewer briefing, call scheduling, respondent screening, quality monitoring, and clean data preparation. It is a practical option when speed, consistency, and controlled question flow are important.

CATI field image
Why It Helps

Benefits for Your Project

Faster respondent contact

Designed to support accurate field execution, useful reporting, and confident decision-making.

Consistent interview scripting

Designed to support accurate field execution, useful reporting, and confident decision-making.

Lower travel requirement

Designed to support accurate field execution, useful reporting, and confident decision-making.

Good for validation surveys

Designed to support accurate field execution, useful reporting, and confident decision-making.

Useful for dispersed samples

Designed to support accurate field execution, useful reporting, and confident decision-making.

Organized call monitoring

Designed to support accurate field execution, useful reporting, and confident decision-making.

Methodology

Our Practical Fieldwork Approach

1

Finalize call script and respondent list

We keep this stage organized, documented, and aligned with the approved research objectives.

2

Brief and train CATI interviewers

We keep this stage organized, documented, and aligned with the approved research objectives.

3

Conduct calls with screening rules

We keep this stage organized, documented, and aligned with the approved research objectives.

4

Validate responses and submit clean output

We keep this stage organized, documented, and aligned with the approved research objectives.

Need this service?

Talk to FMR About Your Requirements

Send your target respondents, location coverage, expected sample size, preferred timeline, and research objectives. Our team can recommend the best execution approach for your project.

Contact Us →

What We Can Prepare

We can help prepare fieldwork planning, questionnaire review, respondent screening, manpower deployment, data collection, validation, and reporting support based on your project scope.